Remote Coach™ extends your connectivity off the boat to allow various experts access to your data in real-time. Experts are available for troubleshooting your system, remote setup, updating software and calibration. This technology gives you real-time access to sailing experts. Services provided by Ockam Troubleshooting service (TShooter) Capabilities: Limited
Learn more →Tshooter is a remote coach expert application run by the folks at Ockam. It specializes in remote diagnosis of your instrument system. You are free to make use of this service without charge, as long as you don’t abuse it. Getting started To use Tshooter, you will need
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What follows is a condensed excerpt from the Ockam U manual covering true wind, polars and the Wally. True Wind and Wind Direction True wind is the wind that passes over a boat as if it were not moving. When the boat moves, the wind you feel
Learn more →The status functions aid in troubleshooting problems with the system. Configuration (tag ‘Z’) Shows which interfaces are currently communicating with the processor, and therefore, which functions can be calculated and displayed (see Configuration). Errors (tag ‘z’) As the processor does its calculations, it occasionally finds out things
Learn more →Troubleshooting T1 Status There are many informational items that have a slow rate of change – the date for instance. The T1 status outputs these items round-robin on tag ” “. The format is id<colon>value. Axx: Current value of the Averages (A00=boatspeed,…). BU: Percentage of Ockam Bus
Learn more →System Configuration The functions the system outputs depends mostly on what interfaces are online. If no boatspeed sensor is attached, there will be no boatspeed output. Many functions depend on combinations of inputs. For example, it takes boatspeed and apparent wind inputs to produce true wind angle.
Learn more →Error codes are more than that: they also include advisories, e.g. Error 27, “Using SOG for boatspeed.” All current codes ore output to TEST Errors (tag “z”), each in turn. Some codes are deteced during power-up (noted in RED). Since they are only detected once, they remain
Learn more →Troubleshooting your system Pick one of the following troubleshooting pages depending on what you are looking to fix. If you are unfamiliar with your system, see Forensic Troubleshooting. If nothing is working, e.g. no lights or displays, see Power Troubleshooting. Processor seems to be OK, but displays
Learn more →Display Troubleshooting Troubleshooting displays deals with of individual display issues other than wrong numbers (see Functional Troubleshooting) or multiple blank displays (see Bus Troubleshooting or Power Troubleshooting). Blank A blank display usually means that the indicator has no power. System not turned on. Bad ship’s battery voltage.
Learn more →Troubleshooting Functions Troubleshooting functions involves problems with the values displayed. For other problems If you are unfamiliar with your system, see Forensic Troubleshooting. If nothing is working, e.g. no lights or displays, see Power Troubleshooting. Processor seems to be OK, but displays aren’t, see Bus Troubleshooting. If
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